The Real Reason We Like Subpar Art (and other self-creations)
I want you to think of the furniture in your house. There is the bedroom furniture set or the kitchen chairs or the family room couch or even the framed photos in the hallway. But, you know that handmade bookshelf, the one that is a little lopsided but “has character”? Or what about the barely-functional pinch pots you made in summer camp? If you are anything like me, you have held these items in your grips for years and can’t just throw them away. You built those things! Your blood, sweat, and tears (ok maybe that’s a stretch…) went into creating something and you like them. You like them maybe even more than the thing you bought at the craft store. Store bought things should be more expensive because they are made professionally, but you are willing to pay more for something handmade. But should you? Handmade items are often made by amateurs and are lower quality than something made by a machine. However, the crooked, scuffed items you assemble from a box get more attention and praise. This trap you are falling into is so quirkily named the IKEA effect (yes after the Swedish furniture brand). This concept describes the tendency for people to overvalue products that they themselves created, even more than machine manufactured products. So yes, that handmade ornament by little cousin Johnny WILL remain on the Christmas tree for years to come, despite the poor craftsmanship!
This effect originated in the field of Consumer Psychology to describe cognitive processes that underlie consumer behavior. A study that first proposed the term described the tendency for people to overvalue their own creations in comparison to professional creations of the same or better quality. This effect does not just rely on objective value of the products either; IKEA boxes of the same caliber are rated as worth more money if they are self-assembled (Norton, Mochon, & Ariely, 2012) and so are origami structures and LEGO buildings (Norton et al., 2012). Products themselves clearly hold intrinsic value (perceived natural value) to those beholding them, but other subjective factors are contributing to filling the gap between objective value and customer value. Our emotions play a large role in decision making. Wow! It seems like we are not consciously in control of our judgments on objects! Yikes!
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